fix(infra): engine-portable portal nginx resolver (closes #96) (#97)

## What & why

Closes #96. The portal nginx configs hardcode `resolver 127.0.0.11` (Docker's embedded DNS) for their variable `proxy_pass` to the BFF, so on rootless **podman** (network-specific aardvark DNS) every proxied call 502'd — the portals loaded and login worked, but no in-app data flowed.

Add a shared `/docker-entrypoint.d` hook (`apps/portal-nginx-resolver.sh`, wired into all three portal Dockerfiles) that rewrites the resolver from the container's own `/etc/resolv.conf` at startup: a **no-op on Docker** (nameserver *is* 127.0.0.11) and **correct on podman** (rewrites to e.g. 10.89.0.1). nginx.conf is unchanged (the hardcoded value is the substitution anchor).

## How verified

Built the behandel image and ran it on the compose network under podman: the hook rewrote the config to `resolver 10.89.0.1`, and `GET /behandel/werkbak` proxied to the BFF returning **401** (auth), not 502. On Docker the nameserver is 127.0.0.11 so the substitution is a no-op and CI/e2e behaviour is unchanged.

Reviewed-on: #97

apps/behandel/Dockerfile

@@ -19,5 +19,9 @@ COPY --from=build /src/dist/apps/behandel/browser /usr/share/nginx/html
 # Compose-time OIDC config: the browser (Playwright, on the compose network) reaches Keycloak by
 # service name, so the token issuer matches the BFF's medewerker authority (host-consistent, ADR-0013).
 RUN printf '{ "authority": "http://keycloak:8080/realms/medewerker" }\n' > /usr/share/nginx/html/config.json
+# Make the reverse-proxy resolver engine-portable (Docker 127.0.0.11 vs podman aardvark); runs from
+# the nginx image's /docker-entrypoint.d before nginx starts.
+COPY apps/portal-nginx-resolver.sh /docker-entrypoint.d/40-resolver.sh
+RUN chmod +x /docker-entrypoint.d/40-resolver.sh
 
 EXPOSE 80

apps/openbaar/Dockerfile

@@ -17,5 +17,9 @@ FROM nginx:1.27-alpine AS runtime
 COPY apps/openbaar/nginx.conf /etc/nginx/conf.d/default.conf
 COPY --from=build /src/dist/apps/openbaar/browser /usr/share/nginx/html
 # No runtime config: the openbaar register is anonymous (no OIDC authority to inject).
+# Make the reverse-proxy resolver engine-portable (Docker 127.0.0.11 vs podman aardvark); runs from
+# the nginx image's /docker-entrypoint.d before nginx starts.
+COPY apps/portal-nginx-resolver.sh /docker-entrypoint.d/40-resolver.sh
+RUN chmod +x /docker-entrypoint.d/40-resolver.sh
 
 EXPOSE 80

apps/portal-nginx-resolver.sh

@@ -0,0 +1,17 @@
+#!/bin/sh
+# Point nginx's reverse-proxy `resolver` at THIS container's real DNS server.
+#
+# The portal nginx configs use a variable proxy_pass, which needs a `resolver` so the BFF hostname is
+# resolved at request time (nginx can start before the BFF is up). The config hardcodes Docker's
+# embedded DNS (127.0.0.11) — correct on Docker/Docker Desktop, but rootless podman uses a
+# network-specific address (aardvark, e.g. 10.89.0.1), so proxied calls 502 there. Read the actual
+# nameserver from /etc/resolv.conf and substitute it, so the reverse proxy works on any engine.
+#
+# Runs from the nginx image's /docker-entrypoint.d/ before nginx starts. On Docker the nameserver IS
+# 127.0.0.11, so the substitution is a no-op. Guarded (no `set -e`) so it's safe whether the nginx
+# entrypoint executes or sources it.
+ns="$(awk '/^nameserver/{print $2; exit}' /etc/resolv.conf 2>/dev/null)"
+if [ -n "$ns" ] && [ "$ns" != "127.0.0.11" ]; then
+  sed -i "s/resolver 127\.0\.0\.11/resolver $ns/" /etc/nginx/conf.d/default.conf 2>/dev/null || true
+  echo "portal-nginx-resolver: set resolver to $ns"
+fi

apps/self-service/Dockerfile

@@ -19,5 +19,9 @@ COPY --from=build /src/dist/apps/self-service/browser /usr/share/nginx/html
 # Compose-time OIDC config: the browser (Playwright, on the compose network) reaches Keycloak by
 # service name, so the token issuer matches the BFF's authority (host-consistent, ADR-0010).
 RUN printf '{ "authority": "http://keycloak:8080/realms/digid" }\n' > /usr/share/nginx/html/config.json
+# Make the reverse-proxy resolver engine-portable (Docker 127.0.0.11 vs podman aardvark); runs from
+# the nginx image's /docker-entrypoint.d before nginx starts.
+COPY apps/portal-nginx-resolver.sh /docker-entrypoint.d/40-resolver.sh
+RUN chmod +x /docker-entrypoint.d/40-resolver.sh
 
 EXPOSE 80

apps/self-service/src/app/registration/registration-page.html

@@ -3,9 +3,29 @@
     <utrecht-heading-1>Zelfservice — BIG-registratie</utrecht-heading-1>
 
     @if (submitted()) {
-      <p utrecht-paragraph role="status">
+      @if (withdrawn()) {
-        Uw registratie is ontvangen. Referentie: {{ reference() }}.
+        <p utrecht-paragraph role="status">
-      </p>
+          Uw registratie met referentie {{ reference() }} is ingetrokken.
+        </p>
+      } @else {
+        <p utrecht-paragraph role="status">
+          Uw registratie is ontvangen. Referentie: {{ reference() }}.
+        </p>
+        @if (withdrawFailed()) {
+          <p utrecht-paragraph role="alert">
+            Het intrekken van uw registratie is niet gelukt. Probeer het opnieuw.
+          </p>
+        }
+        <button
+          utrecht-button
+          appearance="secondary-action-button"
+          type="button"
+          [disabled]="withdrawing()"
+          (click)="withdraw()"
+        >
+          Trek aanvraag in
+        </button>
+      }
     } @else {
       <p utrecht-paragraph>U bent ingelogd met BSN {{ bsn() }}.</p>
       @if (failed()) {

apps/self-service/src/app/registration/registration-page.spec.ts

@@ -17,12 +17,22 @@ class FakeAuth extends AuthService {
   }
 }
 
-function providers(post = vi.fn().mockReturnValue(of({ registrationId: 'reg-9', status: 'Ingediend' }))) {
+function providers(
+  post = vi.fn().mockReturnValue(of({ registrationId: 'reg-9', status: 'Ingediend' })),
+  withdraw = vi.fn().mockReturnValue(of(undefined)),
+) {
   return {
     post,
+    withdraw,
     providers: [
       { provide: AuthService, useClass: FakeAuth },
-      { provide: BffApiV1Service, useValue: { postSelfServiceRegistrations: post } },
+      {
+        provide: BffApiV1Service,
+        useValue: {
+          postSelfServiceRegistrations: post,
+          postSelfServiceRegistrationsIdWithdraw: withdraw,
+        },
+      },
     ],
   };
 }
@@ -56,6 +66,36 @@ describe('RegistrationPage', () => {
     expect(screen.getByRole('button', { name: /indienen/i })).toBeTruthy();
   });
 
+  it('offers to withdraw after submitting, and withdrawing confirms', async () => {
+    const { withdraw, providers: p } = providers();
+    await render(RegistrationPage, { providers: p });
+
+    fireEvent.click(screen.getByRole('button', { name: /indienen/i }));
+    await screen.findByText(/ontvangen/i);
+
+    fireEvent.click(await screen.findByRole('button', { name: /trek aanvraag in/i }));
+
+    // The withdrawal is keyed by the reference the submit returned, and the page confirms it.
+    expect(withdraw).toHaveBeenCalledWith('reg-9');
+    expect(await screen.findByText(/ingetrokken/i)).toBeTruthy();
+  });
+
+  it('surfaces a withdraw failure and keeps the action available', async () => {
+    const { providers: p } = providers(
+      vi.fn().mockReturnValue(of({ registrationId: 'reg-9', status: 'Ingediend' })),
+      vi.fn().mockReturnValue(throwError(() => new Error('withdraw rejected'))),
+    );
+    await render(RegistrationPage, { providers: p });
+
+    fireEvent.click(screen.getByRole('button', { name: /indienen/i }));
+    await screen.findByText(/ontvangen/i);
+    fireEvent.click(await screen.findByRole('button', { name: /trek aanvraag in/i }));
+
+    expect(await screen.findByRole('alert')).toBeTruthy();
+    expect(screen.queryByText(/is ingetrokken/i)).toBeNull();
+    expect(screen.getByRole('button', { name: /trek aanvraag in/i })).toBeTruthy();
+  });
+
   it('has no WCAG 2.1 AA violations on the submit page', async () => {
     // The portal is Dutch; the real index.html sets lang. Set it here so the document-level
     // html-has-lang rule reflects the app, not the bare jsdom document.

apps/self-service/src/app/registration/registration-page.ts

@@ -6,7 +6,8 @@ import { UtrechtComponentsModule } from 'ui';
 /**
  * The self-service submit page: a signed-in zorgprofessional confirms and submits their BIG
  * registration. The bsn comes from the DigiD token (not a form field), so this is a confirm-and-
- * submit flow that posts to the BFF and shows the returned reference (ADR-0010; S-08c).
+ * submit flow that posts to the BFF and shows the returned reference (ADR-0010; S-08c). After
+ * submitting they can withdraw it — "trek aanvraag in" — keyed by that reference (S-11c).
  */
 @Component({
   selector: 'app-registration-page',
@@ -22,6 +23,9 @@ export class RegistrationPage {
   protected readonly reference = signal<string | undefined>(undefined);
   protected readonly submitted = signal(false);
   protected readonly failed = signal(false);
+  protected readonly withdrawing = signal(false);
+  protected readonly withdrawn = signal(false);
+  protected readonly withdrawFailed = signal(false);
 
   submit(): void {
     this.submitting.set(true);
@@ -39,4 +43,24 @@ export class RegistrationPage {
       },
     });
   }
+
+  withdraw(): void {
+    const reference = this.reference();
+    if (!reference) {
+      return;
+    }
+    this.withdrawing.set(true);
+    this.withdrawFailed.set(false);
+    this.bff.postSelfServiceRegistrationsIdWithdraw(reference).subscribe({
+      next: () => {
+        this.withdrawn.set(true);
+        this.withdrawing.set(false);
+      },
+      // Surface the failure instead of swallowing it: keep the action so the user can retry.
+      error: () => {
+        this.withdrawFailed.set(true);
+        this.withdrawing.set(false);
+      },
+    });
+  }
 }

docs/demo-script.md

@@ -275,3 +275,26 @@ ACL → NRC → event-subscriber → projection → openbaar register shows INGE
 > The full round-trip — DigiD submit → public INGEDIEND → behandelaar goedkeurt in the werkbak →
 > public INGESCHREVEN — is the Playwright happy path (`tests/e2e/registration.spec.ts`), which now
 > drives the behandel portal in place of the old admin endpoint.
+
+## S-11 — Withdrawal: "trek aanvraag in" (#12, ADR-0014)
+
+A zorgprofessional can withdraw their own still-open registration from the self-service portal. The
+withdrawal is owner-scoped (the BFF forwards the DigiD token's bsn; the domain only lets the owner
+withdraw) and cancels the running workflow via a BPMN message event, so the case leaves the
+behandelaar's werkbak.
+
+```text
+# 1. Log in and submit at the self-service portal (http://localhost:8140/, jan-burger / test123),
+#    note the "Referentie" on the confirmation.
+# 2. Click "Trek aanvraag in" → the page confirms the registration is ingetrokken.
+# 3. In the behandel werkbak (http://localhost:8142/, merel-behandelaar) the registration no longer
+#    appears — its Beoordelen task was cancelled.
+```
+
+**The path:** self-service → BFF `POST /self-service/registrations/{id}/withdraw` (DigiD, owner-scoped)
+→ domain sets INGETROKKEN + correlates the `RegistratieIngetrokken` message to the process → the
+interrupting boundary event ends it → the werkbak drops the case.
+
+> DigiD submit → trek aanvraag in → ingetrokken is the Playwright happy path
+> (`tests/e2e/withdrawal.spec.ts`); the owner-scoping + workflow cancellation are covered by the
+> `Een registratie intrekken` acceptance scenarios and the domain live check.

docs/frontend-decisions.md

@@ -151,3 +151,19 @@ frontend work is the medewerker realm auth and the werkbak/decide page. Wiring r
   to assert the medewerker token attaches to `/behandel/*` (and not to the anonymous openbaar call).
   The full DigiD-submit → behandel-decide → public INGESCHREVEN round-trip is the Playwright happy
   path.
+
+## Self-service withdrawal: "trek aanvraag in" (S-11c, #12)
+
+The submit confirmation grows a **"Trek aanvraag in"** action so a zorgprofessional can withdraw the
+registration they just submitted (`apps/self-service`, on the existing `RegistrationPage`).
+
+- **Keyed by the reference, owner-scoped at the BFF.** The button calls the generated
+  `postSelfServiceRegistrationsIdWithdraw(reference)` with the reference the submit returned. The
+  DigiD token (attached by the interceptor) carries the bsn the BFF forwards; the domain only lets
+  the owner withdraw (a mismatch is 404). No extra identity is entered in the UI.
+- **Same confirm-and-surface pattern as submit.** A secondary-action button; on success the page
+  switches to an ingetrokken confirmation; a failure is surfaced (`role="alert"`) and the action
+  stays available to retry — mirroring how submit handles its failure rather than swallowing it.
+- **Testing.** Component tests (`@testing-library/angular`, mocked BFF) cover the button appearing
+  after submit, the reference being passed, the ingetrokken confirmation, and the failure path; the
+  browser round-trip is `tests/e2e/withdrawal.spec.ts`.

infra/docker-compose.local.yml

@@ -17,7 +17,12 @@
 #
 # Port map (host):
 #   8000 OpenZaak · 8001 Open Notificaties · 8080 BFF · 8090 Flowable REST
-#   8100 ACL · 8180 Keycloak   (all admin: admin / admin — dev only)
+#   8100 ACL · 8130 Domain · 8180 Keycloak   (all admin: admin / admin — dev only)
+#   8140 self-service portal · 8141 openbaar register · 8142 behandel portal
+#
+# Portal OIDC on the HOST: browse the portals at their 8140/8141/8142 ports and log in via
+# Keycloak on localhost:8180 (KC_HOSTNAME below pins the issuer there; the BFF still validates
+# in-network via keycloak:8080). Test users are in docs/synthetic-data.md.
 
 services:
 
@@ -205,6 +210,12 @@ services:
       KEYCLOAK_ADMIN_PASSWORD: admin
       KC_HEALTH_ENABLED: "true"
       KC_HTTP_ENABLED: "true"
+      # Pin the frontend/issuer URL to the host-published address so a browser on the host and the
+      # tokens it gets both use localhost:8180. KC_HOSTNAME_BACKCHANNEL_DYNAMIC lets in-network
+      # callers (the BFF via keycloak:8080) still resolve token/jwks endpoints to their request host,
+      # so the BFF validates the localhost:8180 issuer while fetching keys over the compose network.
+      KC_HOSTNAME: http://localhost:8180
+      KC_HOSTNAME_BACKCHANNEL_DYNAMIC: "true"
     ports:
       - "8180:8080"
     volumes:
@@ -295,6 +306,14 @@ services:
       context: ../services/bff
       dockerfile: Dockerfile
     image: register-referentie/bff:dev
+    environment:
+      # Reach Keycloak over the compose network for metadata/keys; the discovered issuer is the
+      # host-pinned localhost:8180 (KC_HOSTNAME above), which is what browser tokens carry — so
+      # validation matches without the BFF ever needing to resolve localhost:8180 itself.
+      Keycloak__Authority: http://keycloak:8080/realms/digid
+      Keycloak__MedewerkerAuthority: http://keycloak:8080/realms/medewerker
+      Downstream__Domain__BaseUrl: http://domain:8080/
+      Downstream__Projection__BaseUrl: http://projection-api:8080/
     ports:
       - "8080:8080"
     healthcheck:
@@ -303,6 +322,39 @@ services:
       timeout: 3s
       retries: 5
       start_period: 10s
+    depends_on:
+      domain:
+        condition: service_healthy
+      projection-api:
+        condition: service_healthy
+      keycloak:
+        condition: service_started
+    networks: [cg]
+
+  # ── BIG Domain Service (S-05) ─────────────────────────────────────────────
+  domain:
+    build:
+      context: ../services/domain
+      dockerfile: Dockerfile
+    image: register-referentie/domain:dev
+    environment:
+      Flowable__BaseUrl: http://flowable-rest:8080/flowable-rest/
+      Flowable__Username: rest-admin
+      Flowable__Password: test
+      Acl__BaseUrl: http://acl:8080/
+    ports:
+      - "8130:8080"
+    healthcheck:
+      test: ["CMD", "curl", "-fsS", "http://localhost:8080/health"]
+      interval: 5s
+      timeout: 3s
+      retries: 5
+      start_period: 10s
+    depends_on:
+      acl:
+        condition: service_healthy
+      flowable-init:
+        condition: service_completed_successfully
     networks: [cg]
 
   # ── Read projection (S-06) ────────────────────────────────────────────────
@@ -328,6 +380,10 @@ services:
     image: register-referentie/event-subscriber:dev
     environment:
       ConnectionStrings__Projection: Host=projection-db;Database=projection;Username=projection;Password=projection
+      # The subscriber enriches the projection with each zaak's reference by asking the ACL — the only
+      # code allowed to read ZGW (§8.1, #78). Required: startup throws without it (parity with the
+      # canonical compose).
+      Acl__BaseUrl: http://acl:8080/
       EventSubscriber__Webhook__AuthToken: ${NOTIFICATION_WEBHOOK_TOKEN:-Bearer big-reference-notifications}
     ports:
       - "8110:8080"
@@ -340,6 +396,8 @@ services:
     depends_on:
       projection-db:
         condition: service_healthy
+      acl:
+        condition: service_healthy
     networks: [cg]
 
   projection-api:
@@ -362,6 +420,73 @@ services:
         condition: service_healthy
     networks: [cg]
 
+  # ── Portals (S-08/S-09/S-12) ──────────────────────────────────────────────
+  # nginx serves each Angular app and reverse-proxies its endpoint group to the BFF (same-origin).
+  # The images bake config.json with the compose authority (keycloak:8080), which a HOST browser
+  # can't resolve — so here we bind-mount a config.json pointing at the host-published localhost:8180
+  # (matching KC_HOSTNAME). openbaar is anonymous and needs no config.
+  self-service:
+    build:
+      context: ..
+      dockerfile: apps/self-service/Dockerfile
+    image: register-referentie/self-service:dev
+    ports:
+      - "8140:80"
+    volumes:
+      - ./local-config/self-service.config.json:/usr/share/nginx/html/config.json:ro,z
+    healthcheck:
+      test: ["CMD-SHELL", "wget -q -O /dev/null http://127.0.0.1/ || exit 1"]
+      interval: 5s
+      timeout: 3s
+      retries: 5
+      start_period: 10s
+    depends_on:
+      bff:
+        condition: service_healthy
+      keycloak:
+        condition: service_started
+    networks: [cg]
+
+  openbaar:
+    build:
+      context: ..
+      dockerfile: apps/openbaar/Dockerfile
+    image: register-referentie/openbaar:dev
+    ports:
+      - "8141:80"
+    healthcheck:
+      test: ["CMD-SHELL", "wget -q -O /dev/null http://127.0.0.1/ || exit 1"]
+      interval: 5s
+      timeout: 3s
+      retries: 5
+      start_period: 10s
+    depends_on:
+      bff:
+        condition: service_healthy
+    networks: [cg]
+
+  behandel:
+    build:
+      context: ..
+      dockerfile: apps/behandel/Dockerfile
+    image: register-referentie/behandel:dev
+    ports:
+      - "8142:80"
+    volumes:
+      - ./local-config/behandel.config.json:/usr/share/nginx/html/config.json:ro,z
+    healthcheck:
+      test: ["CMD-SHELL", "wget -q -O /dev/null http://127.0.0.1/ || exit 1"]
+      interval: 5s
+      timeout: 3s
+      retries: 5
+      start_period: 10s
+    depends_on:
+      bff:
+        condition: service_healthy
+      keycloak:
+        condition: service_started
+    networks: [cg]
+
 volumes:
   oz-db:
   nrc-db:

infra/local-config/behandel.config.json

@@ -0,0 +1,3 @@
+{
+  "authority": "http://localhost:8180/realms/medewerker"
+}

infra/local-config/self-service.config.json

@@ -0,0 +1,3 @@
+{
+  "authority": "http://localhost:8180/realms/digid"
+}

infra/run-domain-check.sh

@@ -142,8 +142,10 @@ done
 [ -n "$task_id2" ] || { echo "FAIL — no Beoordelen task appeared for registration $reg_id2" >&2; docker logs "$dom" 2>&1 | tail -15 >&2; exit 1; }
 echo ">> Beoordelen task $task_id2 is waiting; withdrawing the registration via the domain"
 
+# Owner-scoped: the withdraw carries the same bsn the registration was submitted with (S-11c).
 docker run --rm --network "$net" curlimages/curl:latest \
-  -fsS -X POST "http://$dom_ip:8080/registrations/$reg_id2/withdraw" >/dev/null
+  -fsS -X POST "http://$dom_ip:8080/registrations/$reg_id2/withdraw" \
+  -H 'Content-Type: application/json' -d '{"bsn":"123456782"}' >/dev/null
 
 echo ">> asserting the process was cancelled (no Beoordelen task remains for the registration)"
 gone=""

libs/api-client/src/lib/generated/bff-api.ts

@@ -192,6 +192,40 @@ export class BffApiV1Service {
     );
   }
 
+ postSelfServiceRegistrationsIdWithdraw<TData = void>(id: string, options?: HttpClientBodyOptions): Observable<TData>;
+ postSelfServiceRegistrationsIdWithdraw<TData = void>(id: string, options?: HttpClientEventOptions): Observable<HttpEvent<TData>>;
+ postSelfServiceRegistrationsIdWithdraw<TData = void>(id: string, options?: HttpClientResponseOptions): Observable<AngularHttpResponse<TData>>;
+  postSelfServiceRegistrationsIdWithdraw<TData = void>(
+    id: string, options?: HttpClientObserveOptions): Observable<TData | HttpEvent<TData> | AngularHttpResponse<TData>> {
+    if (options?.observe === 'events') {
+      return this.http.post<TData>(
+      `/self-service/registrations/${id}/withdraw`,
+      undefined,{
+        ...(options as Omit<NonNullable<typeof options>, 'observe'>),
+        observe: 'events',
+      }
+    );
+    }
+
+    if (options?.observe === 'response') {
+      return this.http.post<TData>(
+      `/self-service/registrations/${id}/withdraw`,
+      undefined,{
+        ...(options as Omit<NonNullable<typeof options>, 'observe'>),
+        observe: 'response',
+      }
+    );
+    }
+
+    return this.http.post<TData>(
+      `/self-service/registrations/${id}/withdraw`,
+      undefined,{
+        ...(options as Omit<NonNullable<typeof options>, 'observe'>),
+        observe: 'body',
+      }
+    );
+  }
+
  getOpenbaarRegister<TData = OpenbaarEntry[]>(params?: GetOpenbaarRegisterParams, options?: HttpClientBodyOptions): Observable<TData>;
  getOpenbaarRegister<TData = OpenbaarEntry[]>(params?: GetOpenbaarRegisterParams, options?: HttpClientEventOptions): Observable<HttpEvent<TData>>;
  getOpenbaarRegister<TData = OpenbaarEntry[]>(params?: GetOpenbaarRegisterParams, options?: HttpClientResponseOptions): Observable<AngularHttpResponse<TData>>;

services/bff/Bff.Api/DownstreamClients.cs

@@ -22,6 +22,11 @@ public interface IDomainClient
 {
     Task<SubmitAccepted> SubmitRegistrationAsync(string bsn, CancellationToken ct = default);
 
+    /// <summary>Withdraw the caller's own registration ("trek aanvraag in"). Owner-scoped by
+    /// <paramref name="bsn"/>. Returns <c>false</c> when the domain reports the registration is
+    /// unknown or not the caller's (404), so the BFF can relay a 404 rather than a 500.</summary>
+    Task<bool> WithdrawRegistrationAsync(string registrationId, string bsn, CancellationToken ct = default);
+
     /// <summary>The behandelaar's werkbak — registrations awaiting beoordeling.</summary>
     Task<IReadOnlyList<WerkbakItem>> GetWerkbakAsync(CancellationToken ct = default);
 
@@ -47,6 +52,17 @@ public sealed class DomainClient(HttpClient http) : IDomainClient
         return new SubmitAccepted(dto.RegistrationId, dto.Status);
     }
 
+    public async Task<bool> WithdrawRegistrationAsync(string registrationId, string bsn, CancellationToken ct = default)
+    {
+        using var response = await http.PostAsJsonAsync(
+            $"registrations/{registrationId}/withdraw", new { bsn }, ct);
+        // The domain 404s an unknown or not-owned registration; relay that rather than fail hard.
+        if (response.StatusCode == System.Net.HttpStatusCode.NotFound)
+            return false;
+        response.EnsureSuccessStatusCode();
+        return true;
+    }
+
     public async Task<IReadOnlyList<WerkbakItem>> GetWerkbakAsync(CancellationToken ct = default)
         => await http.GetFromJsonAsync<List<WerkbakItem>>("behandel/werkbak", ct) ?? [];
 

services/bff/Bff.Api/Program.cs

@@ -86,6 +86,24 @@ app.MapPost("/self-service/registrations", async (ClaimsPrincipal user, IDomainC
     .Produces(StatusCodes.Status400BadRequest)
     .Produces(StatusCodes.Status401Unauthorized);
 
+// Self-service withdrawal (S-11): the signed-in zorgprofessional withdraws their own registration.
+// The bsn comes from the DigiD token and is forwarded to the domain, which owner-scopes the action;
+// a registration that is unknown or not the caller's comes back 404 (ownership is not revealed).
+app.MapPost("/self-service/registrations/{id}/withdraw", async (string id, ClaimsPrincipal user, IDomainClient domain, CancellationToken ct) =>
+{
+    var bsn = user.FindFirstValue("bsn");
+    if (string.IsNullOrWhiteSpace(bsn))
+        return Results.BadRequest("The token carries no bsn claim.");
+
+    var withdrawn = await domain.WithdrawRegistrationAsync(id, bsn, ct);
+    return withdrawn ? Results.NoContent() : Results.NotFound();
+})
+    .RequireAuthorization()
+    .Produces(StatusCodes.Status204NoContent)
+    .Produces(StatusCodes.Status400BadRequest)
+    .Produces(StatusCodes.Status401Unauthorized)
+    .Produces(StatusCodes.Status404NotFound);
+
 // Openbaar register: an anonymous public lookup that exposes only public-safe fields (S-09).
 app.MapGet("/openbaar/register", async (string? q, IProjectionClient projection, CancellationToken ct) =>
 {

services/bff/Bff.Tests/BffFactory.cs

@@ -82,6 +82,18 @@ internal sealed class FakeDomainClient : IDomainClient
         return Task.FromResult(Result);
     }
 
+    public (string RegistrationId, string Bsn)? Withdrawn { get; private set; }
+
+    /// <summary>Whether the fake domain reports the withdrawal as done (true → 204) or not-found/not-owned
+    /// (false → 404). Tests set this to exercise the relay.</summary>
+    public bool WithdrawSucceeds { get; set; } = true;
+
+    public Task<bool> WithdrawRegistrationAsync(string registrationId, string bsn, CancellationToken ct = default)
+    {
+        Withdrawn = (registrationId, bsn);
+        return Task.FromResult(WithdrawSucceeds);
+    }
+
     public (string RegistrationId, string Besluit)? Decided { get; private set; }
 
     public Task<IReadOnlyList<WerkbakItem>> GetWerkbakAsync(CancellationToken ct = default)

services/bff/Bff.Tests/SelfServiceEndpointTests.cs

@@ -71,5 +71,46 @@ public class SelfServiceEndpointTests
         Assert.Equal("reg-123", body!.RegistrationId);
     }
 
+    private static HttpRequestMessage Withdraw(string? bearer, string id = "reg-123")
+    {
+        var request = new HttpRequestMessage(HttpMethod.Post, $"/self-service/registrations/{id}/withdraw");
+        if (bearer is not null)
+            request.Headers.Authorization = new AuthenticationHeaderValue("Bearer", bearer);
+        return request;
+    }
+
+    [Fact]
+    public async Task Rejects_a_withdrawal_without_a_token()
+    {
+        using var factory = new BffFactory();
+
+        var response = await factory.CreateClient().SendAsync(Withdraw(bearer: null));
+
+        Assert.Equal(HttpStatusCode.Unauthorized, response.StatusCode);
+        Assert.Null(factory.Domain.Withdrawn);
+    }
+
+    [Fact]
+    public async Task Withdraws_the_callers_registration_forwarding_the_id_and_bsn()
+    {
+        using var factory = new BffFactory();
+
+        var response = await factory.CreateClient().SendAsync(Withdraw(TestTokens.Valid("123456782"), "reg-9"));
+
+        Assert.Equal(HttpStatusCode.NoContent, response.StatusCode);
+        Assert.Equal(("reg-9", "123456782"), factory.Domain.Withdrawn);
+    }
+
+    [Fact]
+    public async Task Relays_not_found_when_the_registration_is_unknown_or_not_the_callers()
+    {
+        using var factory = new BffFactory();
+        factory.Domain.WithdrawSucceeds = false;
+
+        var response = await factory.CreateClient().SendAsync(Withdraw(TestTokens.Valid("123456782")));
+
+        Assert.Equal(HttpStatusCode.NotFound, response.StatusCode);
+    }
+
     private sealed record SubmitAcceptedDto(string RegistrationId, string Status);
 }

services/bff/openapi.json

@@ -30,6 +30,37 @@
         }
       }
     },
+    "/self-service/registrations/{id}/withdraw": {
+      "post": {
+        "tags": [
+          "Bff.Api"
+        ],
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "string"
+            }
+          }
+        ],
+        "responses": {
+          "204": {
+            "description": "No Content"
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "401": {
+            "description": "Unauthorized"
+          },
+          "404": {
+            "description": "Not Found"
+          }
+        }
+      }
+    },
     "/openbaar/register": {
       "get": {
         "tags": [

services/domain/Big.Api/Program.cs

@@ -76,16 +76,19 @@ app.MapPost("/registrations/{id}/decide", async (string id, DecideRequest body,
 });
 
 // Withdraw a registration (S-11): the zorgprofessional pulls their own still-open submission back,
-// advancing it to INGETROKKEN. Idempotent. The BFF reaches this behind a digid token, owner-scoped
+// advancing it to INGETROKKEN and cancelling its workflow. Owner-scoped by the caller's bsn (the BFF
-// to the caller's bsn (S-11c); the domain trusts its callers (§8.3). Cancelling the running Flowable
+// forwards it from the DigiD token, S-11c); a registration that is unknown or not the caller's is
-// process is a later sub-slice (S-11b).
+// 404 (indistinguishable, so ownership isn't leaked). Idempotent.
-app.MapPost("/registrations/{id}/withdraw", async (string id, WithdrawRegistration withdraw, CancellationToken ct) =>
+app.MapPost("/registrations/{id}/withdraw", async (string id, WithdrawRequest body, WithdrawRegistration withdraw, CancellationToken ct) =>
 {
     if (!Guid.TryParse(id, out var guid))
         return Results.NotFound();
 
-    await withdraw.HandleAsync(new WithdrawRegistrationCommand(new RegistrationId(guid)), ct);
+    if (string.IsNullOrWhiteSpace(body?.Bsn))
-    return Results.NoContent();
+        return Results.BadRequest(new { error = "A bsn is required to withdraw a registration." });
+
+    var outcome = await withdraw.HandleAsync(new WithdrawRegistrationCommand(new RegistrationId(guid), body.Bsn), ct);
+    return outcome == WithdrawOutcome.Withdrawn ? Results.NoContent() : Results.NotFound();
 });
 
 // The behandelaar's werkbak (S-12): the registrations awaiting beoordeling, read from the open
@@ -113,6 +116,8 @@ public sealed record SubmitRegistrationRequest(string Bsn);
 
 public sealed record DecideRequest(string Besluit);
 
+public sealed record WithdrawRequest(string Bsn);
+
 public sealed record RegistrationResponse(string RegistrationId, string Status, string? ZaakUrl);
 
 public partial class Program;

services/domain/Big.Application/WithdrawRegistration.cs

@@ -2,8 +2,21 @@ using Big.Domain;
 
 namespace Big.Application;
 
-/// <summary>A zorgprofessional's request to withdraw their own registration ("trek aanvraag in").</summary>
+/// <summary>A zorgprofessional's request to withdraw their own registration ("trek aanvraag in").
-public sealed record WithdrawRegistrationCommand(RegistrationId RegistrationId);
+/// <paramref name="Bsn"/> is the authenticated caller (from the DigiD token, forwarded by the BFF):
+/// only the registration's own bsn may withdraw it.</summary>
+public sealed record WithdrawRegistrationCommand(RegistrationId RegistrationId, string Bsn);
+
+/// <summary>The outcome of a withdrawal request.</summary>
+public enum WithdrawOutcome
+{
+    /// <summary>The registration is now (or already was) INGETROKKEN.</summary>
+    Withdrawn,
+
+    /// <summary>No registration with that id belongs to the caller — unknown, or owned by someone
+    /// else (the two are deliberately indistinguishable, so the endpoint reveals neither).</summary>
+    NotFound,
+}
 
 /// <summary>
 /// The withdrawal use case (S-11): a zorgprofessional pulls a still-open registration back. It
@@ -16,16 +29,19 @@ public sealed record WithdrawRegistrationCommand(RegistrationId RegistrationId);
 /// </summary>
 public sealed class WithdrawRegistration(IRegistrationStore store, IWorkflowClient workflow)
 {
-    public async Task HandleAsync(WithdrawRegistrationCommand command, CancellationToken ct = default)
+    public async Task<WithdrawOutcome> HandleAsync(WithdrawRegistrationCommand command, CancellationToken ct = default)
     {
         ArgumentNullException.ThrowIfNull(command);
 
-        var registration = await store.GetAsync(command.RegistrationId, ct)
+        var registration = await store.GetAsync(command.RegistrationId, ct);
-            ?? throw new InvalidOperationException($"No registration {command.RegistrationId} to withdraw.");
+
+        // Unknown, or not the caller's registration: report NotFound either way (don't reveal which).
+        if (registration is null || registration.Bsn != command.Bsn)
+            return WithdrawOutcome.NotFound;
 
         // A repeated withdrawal is a no-op: don't persist or cancel the already-withdrawn one again.
         if (registration.Status == RegistrationStatus.Ingetrokken)
-            return;
+            return WithdrawOutcome.Withdrawn;
 
         registration.Withdraw();
         await store.SaveAsync(registration, ct);
@@ -33,5 +49,7 @@ public sealed class WithdrawRegistration(IRegistrationStore store, IWorkflowClie
         // Cancel the running process (if one was started) so its Beoordelen task leaves the werkbak.
         if (registration.ProcessInstanceId is not null)
             await workflow.WithdrawProcessAsync(registration.ProcessInstanceId, ct);
+
+        return WithdrawOutcome.Withdrawn;
     }
 }

services/domain/Big.Tests/WithdrawRegistrationTests.cs

@@ -5,13 +5,17 @@ namespace Big.Tests;
 
 public class WithdrawRegistrationTests
 {
+    private const string Bsn = "123456782";
+
     private static Registration Submitted(string processInstanceId = "proc-1")
     {
-        var registration = Registration.Submit("123456782");
+        var registration = Registration.Submit(Bsn);
         registration.RecordProcessStarted(processInstanceId);
         return registration;
     }
 
+    private static WithdrawRegistrationCommand Command(RegistrationId id, string bsn = Bsn) => new(id, bsn);
+
     [Fact]
     public async Task Withdrawing_marks_the_registration_ingetrokken_and_persists_it()
     {
@@ -20,8 +24,9 @@ public class WithdrawRegistrationTests
         store.Seed(registration);
         var handler = new WithdrawRegistration(store, new FakeWorkflowClient());
 
-        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+        var outcome = await handler.HandleAsync(Command(registration.Id));
 
+        Assert.Equal(WithdrawOutcome.Withdrawn, outcome);
         var saved = await store.GetAsync(registration.Id);
         Assert.Equal(RegistrationStatus.Ingetrokken, saved!.Status);
         Assert.Equal(1, store.SaveCount);
@@ -36,7 +41,7 @@ public class WithdrawRegistrationTests
         var workflow = new FakeWorkflowClient();
         var handler = new WithdrawRegistration(store, workflow);
 
-        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+        await handler.HandleAsync(Command(registration.Id));
 
         // The process the registration recorded at submit is cancelled (ADR-0014).
         Assert.Equal("proc-42", workflow.WithdrawnProcessInstanceId);
@@ -45,20 +50,37 @@ public class WithdrawRegistrationTests
     [Fact]
     public async Task Withdrawing_before_a_process_was_started_still_marks_ingetrokken()
     {
-        // A registration with no recorded process (e.g. start never happened) can still be withdrawn;
-        // there is simply no process to cancel.
         var store = new FakeRegistrationStore();
-        var registration = Registration.Submit("123456782"); // no RecordProcessStarted
+        var registration = Registration.Submit(Bsn); // no RecordProcessStarted
         store.Seed(registration);
         var workflow = new FakeWorkflowClient();
         var handler = new WithdrawRegistration(store, workflow);
 
-        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+        await handler.HandleAsync(Command(registration.Id));
 
         Assert.Equal(RegistrationStatus.Ingetrokken, (await store.GetAsync(registration.Id))!.Status);
         Assert.Null(workflow.WithdrawnProcessInstanceId);
     }
 
+    [Fact]
+    public async Task A_different_bsn_cannot_withdraw_the_registration()
+    {
+        // Owner-scoping: only the zorgprofessional who submitted may withdraw. Another bsn is told
+        // NotFound (we don't reveal the registration exists) and nothing is changed.
+        var store = new FakeRegistrationStore();
+        var registration = Submitted();
+        store.Seed(registration);
+        var workflow = new FakeWorkflowClient();
+        var handler = new WithdrawRegistration(store, workflow);
+
+        var outcome = await handler.HandleAsync(Command(registration.Id, bsn: "999999990"));
+
+        Assert.Equal(WithdrawOutcome.NotFound, outcome);
+        Assert.Equal(RegistrationStatus.Ingediend, (await store.GetAsync(registration.Id))!.Status);
+        Assert.Equal(0, store.SaveCount);
+        Assert.Null(workflow.WithdrawnProcessInstanceId);
+    }
+
     [Fact]
     public async Task Rejects_a_null_command_without_touching_the_store()
     {
@@ -70,14 +92,14 @@ public class WithdrawRegistrationTests
     }
 
     [Fact]
-    public async Task Withdrawing_an_unknown_registration_throws()
+    public async Task Withdrawing_an_unknown_registration_is_not_found()
     {
         var store = new FakeRegistrationStore();
         var handler = new WithdrawRegistration(store, new FakeWorkflowClient());
 
-        var ex = await Assert.ThrowsAsync<InvalidOperationException>(
+        var outcome = await handler.HandleAsync(Command(RegistrationId.New()));
-            () => handler.HandleAsync(new WithdrawRegistrationCommand(RegistrationId.New())));
+
-        Assert.Contains("No registration", ex.Message);
+        Assert.Equal(WithdrawOutcome.NotFound, outcome);
         Assert.Equal(0, store.SaveCount);
     }
 
@@ -90,10 +112,11 @@ public class WithdrawRegistrationTests
         var workflow = new FakeWorkflowClient();
         var handler = new WithdrawRegistration(store, workflow);
 
-        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+        await handler.HandleAsync(Command(registration.Id));
-        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+        var second = await handler.HandleAsync(Command(registration.Id));
 
-        // The second withdrawal is a no-op: the aggregate is not persisted again.
+        // The second withdrawal is a no-op: still Withdrawn, but the aggregate is not persisted again.
+        Assert.Equal(WithdrawOutcome.Withdrawn, second);
         Assert.Equal(1, store.SaveCount);
         Assert.Equal(RegistrationStatus.Ingetrokken, (await store.GetAsync(registration.Id))!.Status);
     }

tests/acceptance/Features/EenRegistratieIntrekken.feature

@@ -0,0 +1,22 @@
+# language: en
+# Drives S-11 (#12). A zorgprofessional withdraws their own submitted registration ("trek aanvraag
+# in"): it advances to INGETROKKEN and its running workflow is cancelled (ADR-0014). Only the owner
+# may withdraw — another bsn is told not-found. Exercised against in-memory stand-ins for the store
+# and the Workflow Client; the live Flowable message correlation is verified by the domain check.
+Feature: Een registratie intrekken
+  Als zorgprofessional wil ik mijn ingediende registratie kunnen intrekken
+  zodat een aanvraag die ik niet meer wil niet in behandeling blijft.
+
+  Scenario: De zorgprofessional trekt zijn eigen registratie in
+    Given a submitted registration with a running process
+    When the zorgprofessional withdraws it
+    Then the withdrawal succeeds
+    And the registration has status "INGETROKKEN"
+    And the running process is cancelled
+
+  Scenario: Een andere zorgprofessional kan de registratie niet intrekken
+    Given a submitted registration with a running process
+    When a different zorgprofessional tries to withdraw it
+    Then the withdrawal is reported not found
+    And the registration has status "INGEDIEND"
+    And the running process is not cancelled

tests/acceptance/Steps/EenRegistratieIntrekkenSteps.cs

@@ -0,0 +1,59 @@
+using Acceptance.Support;
+using Big.Application;
+using Big.Domain;
+using Reqnroll;
+using Xunit;
+
+namespace Acceptance.Steps;
+
+/// <summary>Bindings for <c>EenRegistratieIntrekken.feature</c> (S-11). Submits a registration (which
+/// records its process) and then applies the WithdrawRegistration use case against in-memory ports;
+/// one instance per scenario. Scoped to this feature so its "the registration has status" step does
+/// not clash with the identically phrased steps in the other features.</summary>
+[Binding]
+[Scope(Feature = "Een registratie intrekken")]
+public sealed class EenRegistratieIntrekkenSteps
+{
+    private const string OwnerBsn = "123456782";
+
+    private readonly InMemoryRegistrationStore _store = new();
+    private readonly InMemoryWorkflowClient _workflow = new();
+    private RegistrationId _id;
+    private WithdrawOutcome _outcome;
+
+    [Given("a submitted registration with a running process")]
+    public async Task GivenASubmittedRegistrationWithARunningProcess()
+        => _id = await new SubmitRegistration(_store, _workflow).HandleAsync(new SubmitRegistrationCommand(OwnerBsn));
+
+    [When("the zorgprofessional withdraws it")]
+    public async Task WhenTheZorgprofessionalWithdrawsIt()
+        => _outcome = await new WithdrawRegistration(_store, _workflow).HandleAsync(
+            new WithdrawRegistrationCommand(_id, OwnerBsn));
+
+    [When("a different zorgprofessional tries to withdraw it")]
+    public async Task WhenADifferentZorgprofessionalTriesToWithdrawIt()
+        => _outcome = await new WithdrawRegistration(_store, _workflow).HandleAsync(
+            new WithdrawRegistrationCommand(_id, "999999990"));
+
+    [Then("the withdrawal succeeds")]
+    public void ThenTheWithdrawalSucceeds() => Assert.Equal(WithdrawOutcome.Withdrawn, _outcome);
+
+    [Then("the withdrawal is reported not found")]
+    public void ThenTheWithdrawalIsReportedNotFound() => Assert.Equal(WithdrawOutcome.NotFound, _outcome);
+
+    [Then("the registration has status \"(.*)\"")]
+    public async Task ThenTheRegistrationHasStatus(string expected)
+    {
+        var registration = await _store.GetAsync(_id);
+        Assert.NotNull(registration);
+        Assert.Equal(expected, registration.Status.ToString().ToUpperInvariant());
+    }
+
+    [Then("the running process is cancelled")]
+    public void ThenTheRunningProcessIsCancelled()
+        => Assert.Equal(InMemoryWorkflowClient.StartedProcessInstanceId, _workflow.WithdrawnProcessInstanceId);
+
+    [Then("the running process is not cancelled")]
+    public void ThenTheRunningProcessIsNotCancelled()
+        => Assert.Null(_workflow.WithdrawnProcessInstanceId);
+}

tests/acceptance/Support/BffAcceptanceHost.cs

@@ -69,6 +69,9 @@ public sealed class CapturingDomainClient : IDomainClient
         return Task.FromResult(new SubmitAccepted("reg-acc-1", "Ingediend"));
     }
 
+    public Task<bool> WithdrawRegistrationAsync(string registrationId, string bsn, CancellationToken ct = default)
+        => Task.FromResult(true);
+
     public Task<IReadOnlyList<WerkbakItem>> GetWerkbakAsync(CancellationToken ct = default)
         => Task.FromResult<IReadOnlyList<WerkbakItem>>([]);
 

tests/e2e/withdrawal.spec.ts

@@ -0,0 +1,27 @@
+import { expect, test } from '@playwright/test';
+
+// S-11 (Flow 3): a zorgprofessional logs in via mock DigiD, submits a registration, then withdraws
+// it ("trek aanvraag in") from the self-service portal. The withdrawal goes portal → BFF (owner-
+// scoped by the DigiD token's bsn) → domain, which cancels the running workflow (ADR-0014); the page
+// then confirms the registration is ingetrokken.
+test('DigiD submit → trek aanvraag in → self-service confirms ingetrokken', async ({ page }) => {
+  // Visiting the guarded page redirects to the Keycloak (mock DigiD) login.
+  await page.goto('/');
+
+  await page.locator('#username').fill('jan-burger');
+  await page.locator('#password').fill('test123');
+  await page.locator('#kc-login').click();
+
+  await expect(page.getByRole('heading', { name: /Zelfservice/i })).toBeVisible();
+
+  await page.getByRole('button', { name: /indienen/i }).click();
+
+  // The BFF accepted it and the page shows the confirmation with the reference.
+  await expect(page.getByText(/ontvangen/i)).toBeVisible();
+
+  // Withdraw it. The confirmation of withdrawal appears only after the decide POST completes (204),
+  // so awaiting the "ingetrokken" text also proves the request landed — no premature navigation.
+  await page.getByRole('button', { name: /trek aanvraag in/i }).click();
+
+  await expect(page.getByText(/is ingetrokken/i)).toBeVisible();
+});