fix(domain): correlate withdrawal by process instance to the subscribed execution (refs #12)

verify-stack surfaced a Flowable 500: delivering messageEventReceived to the Beoordelen task's

execution is wrong — a message boundary event's subscription lives on its own execution. Correlate

instead by the registration's process instance id (recorded at submit): query the execution

subscribed to RegistratieIngetrokken and deliver the message there. Withdrawal moves from

IUserTaskClient to IWorkflowClient.WithdrawProcessAsync; the handler no longer needs a task lookup.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>

docs/architecture/adr-0014-withdrawal-cancels-the-process.md

@@ -0,0 +1,72 @@
+# ADR-0014: Withdrawal cancels the registratie process via a BPMN message event
+
+- **Status:** Accepted
+- **Date:** 2026-07-16
+- **Deciders:** Respellion engineering
+- **Relates to:** S-11 (#12); builds on ADR-0009 (external-task worker / Workflow Client), ADR-0013
+  (behandel-portal wiring, the Beoordelen user task)
+
+## Context
+
+S-11 lets a zorgprofessional withdraw a still-open registration ("trek aanvraag in"). S-11a already
+advances the aggregate to INGETROKKEN (domain state). But the registratie process is still running in
+Flowable — parked at the `Beoordelen` user task — so without a second step the withdrawn registration
+would linger as work for a behandelaar. The withdrawal must also **cancel the running process**.
+
+Two questions shape this sub-slice.
+
+1. **How does the case get cancelled — in code, or in the BPMN model?**
+2. **How does a withdrawal correlate to the right running process instance?**
+
+## Decision
+
+**The BPMN models the cancellation as an interrupting message boundary event on the `Beoordelen`
+task; the Workflow Client correlates a `RegistratieIngetrokken` message to the task's execution.**
+
+- **Modelled in BPMN, not deleted from code.** The `Beoordelen` user task carries an interrupting
+  message boundary event (`RegistratieIngetrokken`) that routes to a dedicated "Registratie
+  ingetrokken" end event. The process's own model says *how* a withdrawal ends it — the Workflow
+  Client only delivers the message; it never reaches into Flowable to delete an instance. This keeps
+  the workflow's control flow in the workflow (§8.2) and leaves an audit trail in Flowable history
+  (the process ended via the ingetrokken path, not a raw delete).
+- **Correlated by the registration's own process instance.** The aggregate records its Flowable
+  process instance id at submit, so the `WithdrawRegistration` handler correlates directly by that
+  id — no task lookup. The Workflow Client asks Flowable for the execution **subscribed to** the
+  `RegistratieIngetrokken` message in that instance and delivers `messageEventReceived` to it.
+  Targeting the subscribed execution (not the user task's execution — a message boundary event's
+  subscription lives on its own execution) is what makes the correlation land.
+- **Best-effort, mirroring the beoordeling.** If no open `Beoordelen` task is found (the process has
+  not yet parked there — the `OpenZaakAanmaken` window — or has already ended), the withdrawal still
+  stands: the aggregate is INGETROKKEN and the werkbak filters it out regardless (S-11b). We complete
+  the domain transition first and cancel the workflow best-effort, exactly as `BeoordeelRegistratie`
+  completes its task best-effort.
+
+## Consequences
+
+**Positive**
+
+- The cancellation path is visible in `registratie.bpmn`; the Workflow Client stays the only code
+  that talks to Flowable and does not delete instances behind the model's back.
+- Reuses the existing task-query correlation — no new plumbing, no correlation store.
+- A withdrawn case leaves the werkbak (its `Beoordelen` task is cancelled), and the werkbak also
+  filters non-open registrations as a belt-and-braces for the brief window before cancellation lands.
+
+**Negative / costs**
+
+- A withdrawal raced ahead of the process reaching `Beoordelen` (during `OpenZaakAanmaken`, seconds)
+  finds no task to cancel, so that process instance runs on to `Beoordelen` and parks there with no
+  one to act on it (it is hidden from the werkbak by the status filter). Acceptable for this
+  reference at these volumes; a process-level interrupting event subprocess would close the gap and
+  is an additive follow-up if it matters.
+- The Flowable message-correlation REST shape is validated live (verify-stack), not in the
+  Workflow Client's unit tests, which stub the HTTP exchange and assert only the request shape
+  (consistent with ADR-0009).
+
+## Alternatives considered
+
+- **Delete the process instance from the Workflow Client** (`DELETE /runtime/process-instances/{id}`)
+  — rejected: it cancels the case but hides the reason from the BPMN model; the "why" lives in code,
+  not the process. The message event keeps the cancellation a first-class part of the workflow.
+- **Interrupting message event subprocess at process level** — more robust (correlates anytime,
+  closing the `OpenZaakAanmaken`-race gap), but a heavier BPMN construct; deferred as an additive
+  change if the race proves to matter.

infra/run-domain-check.sh

@@ -79,9 +79,9 @@ fl="$(docker ps -q --filter 'name=flowable-rest' | head -1)"
 fl_base="http://$(ip "$fl"):8080/flowable-rest/service"
 reg_id="${loc##*/}"
 
-# Extracts the Beoordelen task id for our registration from a Flowable task-query response on stdin.
+# Extracts the Beoordelen task id for a given registration from a Flowable task-query response on
-# Tolerates an empty/non-JSON body (a transient failure during the poll) by printing nothing.
+# stdin. Tolerates an empty/non-JSON body (a transient failure during the poll) by printing nothing.
-task_for_reg() { REG_ID="$reg_id" python3 -c "import os,sys,json
+task_for_reg() { REG_ID="$1" python3 -c "import os,sys,json
 try:
     d=json.load(sys.stdin)
 except Exception:
@@ -98,7 +98,7 @@ echo ">> polling Flowable for the Beoordelen user task (werkbak)"
 task_id=""
 for _ in $(seq 1 30); do
   resp="$(flcurl -X POST "$fl_base/query/tasks" -H 'Content-Type: application/json' -d "$query" 2>/dev/null || true)"
-  task_id="$(printf '%s' "$resp" | task_for_reg)"
+  task_id="$(printf '%s' "$resp" | task_for_reg "$reg_id")"
   [ -n "$task_id" ] && break
   sleep 2
 done
@@ -115,7 +115,44 @@ flcurl -X POST "$fl_base/runtime/tasks/$task_id" -H 'Content-Type: application/j
 
 echo ">> asserting the process finished (no Beoordelen task remains for the registration)"
 resp="$(flcurl -X POST "$fl_base/query/tasks" -H 'Content-Type: application/json' -d "$query")"
-still="$(printf '%s' "$resp" | task_for_reg)"
+still="$(printf '%s' "$resp" | task_for_reg "$reg_id")"
 [ -z "$still" ] || { echo "FAIL — Beoordelen task $still still active after completion" >&2; exit 1; }
 echo "OK — behandelaar claimed and completed the Beoordelen task; the registratie process finished"
+
+# ── S-11: withdrawal. A second registration parks at Beoordelen; the citizen withdraws it via the
+# domain, which delivers the RegistratieIngetrokken message to the task's execution, tripping the
+# BPMN boundary event so the process ends and the Beoordelen task disappears (ADR-0014). ────────────
+echo ">> submitting a second registration to withdraw"
+loc2="$(docker run --rm --network "$net" curlimages/curl:latest \
+  -fsS -D - -o /dev/null -X POST "http://$dom_ip:8080/registrations" \
+  -H 'Content-Type: application/json' -d '{"bsn":"123456782"}' \
+  | sed -n 's/\r$//; s/^[Ll]ocation: //p' | head -1)"
+[ -n "$loc2" ] || { echo "FAIL — second POST /registrations returned no Location" >&2; exit 1; }
+reg_id2="${loc2##*/}"
+echo ">> second registration $reg_id2"
+
+echo ">> polling Flowable for its Beoordelen task"
+task_id2=""
+for _ in $(seq 1 30); do
+  resp="$(flcurl -X POST "$fl_base/query/tasks" -H 'Content-Type: application/json' -d "$query" 2>/dev/null || true)"
+  task_id2="$(printf '%s' "$resp" | task_for_reg "$reg_id2")"
+  [ -n "$task_id2" ] && break
+  sleep 2
+done
+[ -n "$task_id2" ] || { echo "FAIL — no Beoordelen task appeared for registration $reg_id2" >&2; docker logs "$dom" 2>&1 | tail -15 >&2; exit 1; }
+echo ">> Beoordelen task $task_id2 is waiting; withdrawing the registration via the domain"
+
+docker run --rm --network "$net" curlimages/curl:latest \
+  -fsS -X POST "http://$dom_ip:8080/registrations/$reg_id2/withdraw" >/dev/null
+
+echo ">> asserting the process was cancelled (no Beoordelen task remains for the registration)"
+gone=""
+for _ in $(seq 1 15); do
+  resp="$(flcurl -X POST "$fl_base/query/tasks" -H 'Content-Type: application/json' -d "$query" 2>/dev/null || true)"
+  still2="$(printf '%s' "$resp" | task_for_reg "$reg_id2")"
+  [ -z "$still2" ] && { gone=1; break; }
+  sleep 2
+done
+[ -n "$gone" ] || { echo "FAIL — Beoordelen task for $reg_id2 still active after withdrawal" >&2; docker logs "$dom" 2>&1 | tail -15 >&2; exit 1; }
+echo "OK — withdrawal cancelled the Beoordelen task; the registratie process ended (ingetrokken)"
 exit 0

services/domain/Big.Api/Program.cs

@@ -26,6 +26,7 @@ builder.Services.AddHttpClient<IAclClient, AclHttpClient>();
 builder.Services.AddScoped<SubmitRegistration>();
 builder.Services.AddScoped<ApproveRegistration>();
 builder.Services.AddScoped<BeoordeelRegistratie>();
+builder.Services.AddScoped<WithdrawRegistration>();
 builder.Services.AddScoped<Werkbak>();
 builder.Services.AddScoped<OpenZaakWorker>();
 builder.Services.AddScoped<OpenZaakJobProcessor>();
@@ -74,6 +75,19 @@ app.MapPost("/registrations/{id}/decide", async (string id, DecideRequest body,
     return Results.NoContent();
 });
 
+// Withdraw a registration (S-11): the zorgprofessional pulls their own still-open submission back,
+// advancing it to INGETROKKEN. Idempotent. The BFF reaches this behind a digid token, owner-scoped
+// to the caller's bsn (S-11c); the domain trusts its callers (§8.3). Cancelling the running Flowable
+// process is a later sub-slice (S-11b).
+app.MapPost("/registrations/{id}/withdraw", async (string id, WithdrawRegistration withdraw, CancellationToken ct) =>
+{
+    if (!Guid.TryParse(id, out var guid))
+        return Results.NotFound();
+
+    await withdraw.HandleAsync(new WithdrawRegistrationCommand(new RegistrationId(guid)), ct);
+    return Results.NoContent();
+});
+
 // The behandelaar's werkbak (S-12): the registrations awaiting beoordeling, read from the open
 // Beoordelen user tasks (§8.2) and enriched with bsn + status. The BFF proxies this behind
 // medewerker-realm + behandelaar-role authorization; the domain trusts its callers (§8.3).

services/domain/Big.Application/Ports.cs

@@ -15,6 +15,14 @@ public interface IWorkflowClient
     /// aggregate. Returns the process instance id.
     /// </summary>
     Task<string> StartRegistrationProcessAsync(RegistrationId registrationId, CancellationToken ct = default);
+
+    /// <summary>
+    /// Cancel a running <c>registratie</c> process on withdrawal (S-11): correlate the
+    /// <c>RegistratieIngetrokken</c> message to the instance, tripping the interrupting message event
+    /// that ends it (ADR-0014). Best-effort — if the instance is not waiting on that message (already
+    /// ended, or not yet parked) it is a no-op; the aggregate is INGETROKKEN regardless.
+    /// </summary>
+    Task WithdrawProcessAsync(string processInstanceId, CancellationToken ct = default);
 }
 
 /// <summary>

services/domain/Big.Application/Werkbak.cs

@@ -1,3 +1,5 @@
+using Big.Domain;
+
 namespace Big.Application;
 
 /// <summary>One row of the behandelaar's werkbak: a registration awaiting beoordeling, with the
@@ -8,7 +10,8 @@ public sealed record WerkbakItem(string RegistrationId, string Bsn, string Statu
 /// The werkbak query (S-12c): the registrations awaiting a behandelaar's beoordeling. It reads the
 /// open <c>Beoordelen</c> tasks from the workflow engine (§8.2, via <see cref="IUserTaskClient"/>) —
 /// the authoritative set of work items — and enriches each with its aggregate (bsn + status). A task
-/// whose registration the domain doesn't know is skipped rather than invented.
+/// whose registration the domain doesn't know, or whose registration is no longer open for beoordeling
+/// (e.g. withdrawn — S-11 — while its task lingers until the workflow cancels it), is skipped.
 /// </summary>
 public sealed class Werkbak(IUserTaskClient tasks, IRegistrationStore store)
 {
@@ -20,7 +23,7 @@ public sealed class Werkbak(IUserTaskClient tasks, IRegistrationStore store)
         foreach (var task in open)
         {
             var registration = await store.GetAsync(task.RegistrationId, ct);
-            if (registration is null)
+            if (registration is null || !IsOpenForBeoordeling(registration.Status))
                 continue;
 
             items.Add(new WerkbakItem(
@@ -29,4 +32,9 @@ public sealed class Werkbak(IUserTaskClient tasks, IRegistrationStore store)
 
         return items;
     }
+
+    // Only registrations still open for a decision belong in the werkbak; a terminal one (decided or
+    // withdrawn — S-11) whose Beoordelen task has not yet been cleared must not surface to a behandelaar.
+    private static bool IsOpenForBeoordeling(RegistrationStatus status)
+        => status is RegistrationStatus.Ingediend or RegistrationStatus.InBehandeling;
 }

services/domain/Big.Application/WithdrawRegistration.cs

@@ -0,0 +1,37 @@
+using Big.Domain;
+
+namespace Big.Application;
+
+/// <summary>A zorgprofessional's request to withdraw their own registration ("trek aanvraag in").</summary>
+public sealed record WithdrawRegistrationCommand(RegistrationId RegistrationId);
+
+/// <summary>
+/// The withdrawal use case (S-11): a zorgprofessional pulls a still-open registration back. It
+/// advances the aggregate to INGETROKKEN, persists it, then cancels the running registratie process
+/// by correlating the withdrawal message to its instance (ADR-0014), so the case leaves the
+/// behandelaar's werkbak. Idempotent — a repeated or redelivered withdrawal of an already-withdrawn
+/// registration is a no-op (not persisted or cancelled again). Cancelling is best-effort: if the
+/// registration never started a process the withdrawal still stands (the process cancel is skipped),
+/// mirroring how <see cref="BeoordeelRegistratie"/> completes its task best-effort.
+/// </summary>
+public sealed class WithdrawRegistration(IRegistrationStore store, IWorkflowClient workflow)
+{
+    public async Task HandleAsync(WithdrawRegistrationCommand command, CancellationToken ct = default)
+    {
+        ArgumentNullException.ThrowIfNull(command);
+
+        var registration = await store.GetAsync(command.RegistrationId, ct)
+            ?? throw new InvalidOperationException($"No registration {command.RegistrationId} to withdraw.");
+
+        // A repeated withdrawal is a no-op: don't persist or cancel the already-withdrawn one again.
+        if (registration.Status == RegistrationStatus.Ingetrokken)
+            return;
+
+        registration.Withdraw();
+        await store.SaveAsync(registration, ct);
+
+        // Cancel the running process (if one was started) so its Beoordelen task leaves the werkbak.
+        if (registration.ProcessInstanceId is not null)
+            await workflow.WithdrawProcessAsync(registration.ProcessInstanceId, ct);
+    }
+}

services/domain/Big.Domain/Registration.cs

@@ -111,7 +111,23 @@ public sealed class Registration
         Status = RegistrationStatus.Afgewezen;
     }
 
-    // A decision is only valid while the registration is still open (INGEDIEND or IN_BEHANDELING).
+    /// <summary>
+    /// Withdraw the registration — the zorgprofessional pulls their own submission back (S-11). Allowed
+    /// while it is still open (INGEDIEND or IN_BEHANDELING) and needs no zaak; a registration that has
+    /// already been decided (INGESCHREVEN/AFGEWEZEN) can no longer be withdrawn. Re-withdrawing one
+    /// already <see cref="RegistrationStatus.Ingetrokken"/> is a no-op.
+    /// </summary>
+    public void Withdraw()
+    {
+        if (Status == RegistrationStatus.Ingetrokken)
+            return;
+
+        RequireOpenForDecision(nameof(Withdraw));
+        Status = RegistrationStatus.Ingetrokken;
+    }
+
+    // A decision (or withdrawal) is only valid while the registration is still open (INGEDIEND or
+    // IN_BEHANDELING).
     private void RequireOpenForDecision(string decision)
     {
         if (Status is not (RegistrationStatus.Ingediend or RegistrationStatus.InBehandeling))

services/domain/Big.Domain/RegistrationStatus.cs

@@ -3,7 +3,8 @@ namespace Big.Domain;
 /// <summary>The lifecycle states a <see cref="Registration"/> moves through. Submission starts in
 /// <see cref="Ingediend"/>; a behandelaar takes it <see cref="InBehandeling"/> and decides it into one
 /// of the terminal states <see cref="Ingeschreven"/> (approved) or <see cref="Afgewezen"/> (rejected).
-/// Withdrawal and herregistratie states arrive in their own slices (S-11+).</summary>
+/// A zorgprofessional can withdraw a still-open registration into <see cref="Ingetrokken"/> (S-11).
+/// The herregistratie state arrives in its own slice.</summary>
 public enum RegistrationStatus
 {
     /// <summary>Submitted by the zorgprofessional; the registratie process has been started.</summary>
@@ -17,4 +18,7 @@ public enum RegistrationStatus
 
     /// <summary>Rejected by the behandelaar. Terminal.</summary>
     Afgewezen,
+
+    /// <summary>Withdrawn by the zorgprofessional before a decision (S-11). Terminal.</summary>
+    Ingetrokken,
 }

services/domain/Big.Infrastructure/FlowableWorkflowClient.cs

@@ -23,6 +23,7 @@ public sealed class FlowableWorkflowClient(HttpClient http, FlowableOptions opti
     private const string RegistrationIdVariable = "registrationId";
     private const string ZaakUrlVariable = "zaakUrl";
     private const string BesluitVariable = "besluit";
+    private const string IngetrokkenMessage = "RegistratieIngetrokken";
 
     public async Task<string> StartRegistrationProcessAsync(RegistrationId registrationId, CancellationToken ct = default)
     {
@@ -85,6 +86,35 @@ public sealed class FlowableWorkflowClient(HttpClient http, FlowableOptions opti
         response.EnsureSuccessStatusCode();
     }
 
+    public async Task WithdrawProcessAsync(string processInstanceId, CancellationToken ct = default)
+    {
+        // Correlate the withdrawal message to the instance: find the execution subscribed to it (the
+        // interrupting message event's own execution — NOT the user task's), then deliver
+        // messageEventReceived to that execution so the process ends (ADR-0014). If nothing is
+        // subscribed (the process is not parked at Beoordelen) this is a best-effort no-op.
+        var subscribed = await GetAsync<ExecutionQueryResult>(
+            $"service/runtime/executions?messageEventSubscriptionName={IngetrokkenMessage}&processInstanceId={processInstanceId}",
+            ct);
+
+        var execution = subscribed?.Data?.FirstOrDefault();
+        if (execution is null)
+            return;
+
+        var request = new MessageEventRequest("messageEventReceived", IngetrokkenMessage);
+        using var response = await SendAsync(
+            $"service/runtime/executions/{execution.Id}", request, ct, HttpMethod.Put);
+        response.EnsureSuccessStatusCode();
+    }
+
+    private async Task<TResponse?> GetAsync<TResponse>(string path, CancellationToken ct)
+    {
+        var message = new HttpRequestMessage(HttpMethod.Get, new Uri(options.BaseUrl, path));
+        message.Headers.Authorization = new AuthenticationHeaderValue("Basic", BasicCredentials());
+        using var response = await http.SendAsync(message, ct);
+        response.EnsureSuccessStatusCode();
+        return await response.Content.ReadFromJsonAsync<TResponse>(ct);
+    }
+
     private async Task<TResponse?> PostAsync<TRequest, TResponse>(string path, TRequest body, CancellationToken ct)
     {
         using var response = await SendAsync(path, body, ct);
@@ -92,9 +122,9 @@ public sealed class FlowableWorkflowClient(HttpClient http, FlowableOptions opti
         return await response.Content.ReadFromJsonAsync<TResponse>(ct);
     }
 
-    private Task<HttpResponseMessage> SendAsync<TRequest>(string path, TRequest body, CancellationToken ct)
+    private Task<HttpResponseMessage> SendAsync<TRequest>(string path, TRequest body, CancellationToken ct, HttpMethod? method = null)
     {
-        var message = new HttpRequestMessage(HttpMethod.Post, new Uri(options.BaseUrl, path))
+        var message = new HttpRequestMessage(method ?? HttpMethod.Post, new Uri(options.BaseUrl, path))
         {
             Content = JsonContent.Create(body),
         };
@@ -132,6 +162,10 @@ public sealed class FlowableWorkflowClient(HttpClient http, FlowableOptions opti
         [property: JsonPropertyName("action")] string Action,
         [property: JsonPropertyName("variables")] IReadOnlyList<Variable> Variables);
 
+    private sealed record MessageEventRequest(
+        [property: JsonPropertyName("action")] string Action,
+        [property: JsonPropertyName("messageName")] string MessageName);
+
     private sealed record TaskQueryResult(
         [property: JsonPropertyName("data")] IReadOnlyList<UserTaskDto>? Data);
 
@@ -154,6 +188,11 @@ public sealed class FlowableWorkflowClient(HttpClient http, FlowableOptions opti
 
     private sealed record ProcessInstance([property: JsonPropertyName("id")] string Id);
 
+    private sealed record ExecutionQueryResult(
+        [property: JsonPropertyName("data")] IReadOnlyList<ExecutionDto>? Data);
+
+    private sealed record ExecutionDto([property: JsonPropertyName("id")] string Id);
+
     private sealed record AcquiredJob(
         [property: JsonPropertyName("id")] string Id,
         [property: JsonPropertyName("variables")] IReadOnlyList<Variable> Variables)

services/domain/Big.Tests/Fakes.cs

@@ -32,6 +32,7 @@ internal sealed class FakeWorkflowClient(string processInstanceId = "proc-1", Ac
     : IWorkflowClient
 {
     public RegistrationId? StartedFor { get; private set; }
+    public string? WithdrawnProcessInstanceId { get; private set; }
 
     public Task<string> StartRegistrationProcessAsync(RegistrationId registrationId, CancellationToken ct = default)
     {
@@ -39,6 +40,12 @@ internal sealed class FakeWorkflowClient(string processInstanceId = "proc-1", Ac
         StartedFor = registrationId;
         return Task.FromResult(processInstanceId);
     }
+
+    public Task WithdrawProcessAsync(string processInstanceId, CancellationToken ct = default)
+    {
+        WithdrawnProcessInstanceId = processInstanceId;
+        return Task.CompletedTask;
+    }
 }
 
 /// <summary>A fake user-task client for the werkbak/decision use cases: returns a scripted set of

services/domain/Big.Tests/FlowableWorkflowClientTests.cs

@@ -242,6 +242,61 @@ public class FlowableWorkflowClientTests
         Assert.Contains($"\"value\":\"{expected}\"", capture.Body);
     }
 
+    [Fact]
+    public async Task Withdraw_process_correlates_the_message_to_the_subscribed_execution()
+    {
+        HttpRequestMessage? getReq = null;
+        HttpRequestMessage? putReq = null;
+        string? putBody = null;
+        var client = Client(new StubHandler(async req =>
+        {
+            if (req.Method == HttpMethod.Get)
+            {
+                getReq = req;
+                return new HttpResponseMessage(HttpStatusCode.OK)
+                {
+                    Content = new StringContent("""{"data":[{"id":"exec-9"}]}""", Encoding.UTF8, "application/json"),
+                };
+            }
+            putReq = req;
+            putBody = await req.Content!.ReadAsStringAsync();
+            return new HttpResponseMessage(HttpStatusCode.OK);
+        }));
+
+        await client.WithdrawProcessAsync("pi-1");
+
+        // 1. Find the execution subscribed to the withdrawal message for this instance.
+        Assert.Equal(HttpMethod.Get, getReq!.Method);
+        Assert.Contains("service/runtime/executions", getReq.RequestUri!.ToString());
+        Assert.Contains("messageEventSubscriptionName=RegistratieIngetrokken", getReq.RequestUri!.Query);
+        Assert.Contains("processInstanceId=pi-1", getReq.RequestUri!.Query);
+        // 2. Deliver messageEventReceived to that execution (PUT), tripping the interrupting event.
+        Assert.Equal(HttpMethod.Put, putReq!.Method);
+        Assert.Equal("http://flowable/flowable-rest/service/runtime/executions/exec-9",
+            putReq.RequestUri!.ToString());
+        Assert.Contains("\"action\":\"messageEventReceived\"", putBody);
+        Assert.Contains("\"messageName\":\"RegistratieIngetrokken\"", putBody);
+    }
+
+    [Fact]
+    public async Task Withdraw_process_is_a_no_op_when_no_execution_is_subscribed()
+    {
+        var methods = new List<HttpMethod>();
+        var client = Client(new StubHandler(req =>
+        {
+            methods.Add(req.Method);
+            return Task.FromResult(new HttpResponseMessage(HttpStatusCode.OK)
+            {
+                Content = new StringContent("""{"data":[]}""", Encoding.UTF8, "application/json"),
+            });
+        }));
+
+        await client.WithdrawProcessAsync("pi-1");
+
+        // No subscribed execution → no message delivered (best-effort), no throw.
+        Assert.DoesNotContain(HttpMethod.Put, methods);
+    }
+
     [Fact]
     public async Task Complete_beoordeling_throws_when_flowable_rejects_the_request()
     {

services/domain/Big.Tests/RegistrationTests.cs

@@ -217,4 +217,72 @@ public class RegistrationTests
         Assert.Contains("Afgewezen", rejectEx.Message);
         Assert.Equal(RegistrationStatus.Afgewezen, registration.Status);
     }
+
+    [Fact]
+    public void Withdrawing_an_ingediend_registration_sets_it_ingetrokken()
+    {
+        var registration = Registration.Submit("123456782");
+
+        registration.Withdraw();
+
+        Assert.Equal(RegistrationStatus.Ingetrokken, registration.Status);
+    }
+
+    [Fact]
+    public void Withdrawing_an_in_behandeling_registration_sets_it_ingetrokken()
+    {
+        // A citizen can still pull a registration back while a behandelaar has it in behandeling.
+        var registration = Registration.Submit("123456782");
+        registration.TakeIntoBehandeling();
+
+        registration.Withdraw();
+
+        Assert.Equal(RegistrationStatus.Ingetrokken, registration.Status);
+    }
+
+    [Fact]
+    public void Withdrawing_needs_no_zaak()
+    {
+        // Withdrawal is the citizen's own action and does not depend on the zaak having been opened.
+        var registration = Registration.Submit("123456782");
+
+        registration.Withdraw();
+
+        Assert.Equal(RegistrationStatus.Ingetrokken, registration.Status);
+        Assert.Null(registration.ZaakUrl);
+    }
+
+    [Fact]
+    public void Re_withdrawing_an_already_ingetrokken_registration_is_idempotent()
+    {
+        var registration = Registration.Submit("123456782");
+        registration.Withdraw();
+
+        registration.Withdraw();
+
+        Assert.Equal(RegistrationStatus.Ingetrokken, registration.Status);
+    }
+
+    [Fact]
+    public void Withdrawing_an_approved_registration_is_rejected()
+    {
+        var registration = Registration.Submit("123456782");
+        registration.AttachZaak(new Uri("http://openzaak/zaken/api/v1/zaken/abc"));
+        registration.Approve();
+
+        var ex = Assert.Throws<InvalidOperationException>(() => registration.Withdraw());
+        Assert.Contains("only an INGEDIEND", ex.Message);
+        Assert.Equal(RegistrationStatus.Ingeschreven, registration.Status);
+    }
+
+    [Fact]
+    public void Withdrawing_a_rejected_registration_is_rejected()
+    {
+        var registration = Registration.Submit("123456782");
+        registration.Reject();
+
+        var ex = Assert.Throws<InvalidOperationException>(() => registration.Withdraw());
+        Assert.Contains("only an INGEDIEND", ex.Message);
+        Assert.Equal(RegistrationStatus.Afgewezen, registration.Status);
+    }
 }

services/domain/Big.Tests/WerkbakTests.cs

@@ -46,4 +46,19 @@ public class WerkbakTests
 
         Assert.Empty(await werkbak.GetAsync());
     }
+
+    [Fact]
+    public async Task Skips_a_task_whose_registration_is_no_longer_open()
+    {
+        // A withdrawn registration (S-11) may still have a Beoordelen task lingering until the workflow
+        // cancels it; the werkbak lists only registrations still open for beoordeling, so it drops off.
+        var store = new FakeRegistrationStore();
+        var registration = Registration.Submit("123456782");
+        registration.Withdraw();
+        store.Seed(registration);
+        var tasks = new FakeUserTaskClient([new BeoordelingTask("task-1", registration.Id)]);
+        var werkbak = new Werkbak(tasks, store);
+
+        Assert.Empty(await werkbak.GetAsync());
+    }
 }

services/domain/Big.Tests/WithdrawRegistrationTests.cs

@@ -0,0 +1,100 @@
+using Big.Application;
+using Big.Domain;
+
+namespace Big.Tests;
+
+public class WithdrawRegistrationTests
+{
+    private static Registration Submitted(string processInstanceId = "proc-1")
+    {
+        var registration = Registration.Submit("123456782");
+        registration.RecordProcessStarted(processInstanceId);
+        return registration;
+    }
+
+    [Fact]
+    public async Task Withdrawing_marks_the_registration_ingetrokken_and_persists_it()
+    {
+        var store = new FakeRegistrationStore();
+        var registration = Submitted();
+        store.Seed(registration);
+        var handler = new WithdrawRegistration(store, new FakeWorkflowClient());
+
+        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+
+        var saved = await store.GetAsync(registration.Id);
+        Assert.Equal(RegistrationStatus.Ingetrokken, saved!.Status);
+        Assert.Equal(1, store.SaveCount);
+    }
+
+    [Fact]
+    public async Task Withdrawing_cancels_the_running_process()
+    {
+        var store = new FakeRegistrationStore();
+        var registration = Submitted("proc-42");
+        store.Seed(registration);
+        var workflow = new FakeWorkflowClient();
+        var handler = new WithdrawRegistration(store, workflow);
+
+        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+
+        // The process the registration recorded at submit is cancelled (ADR-0014).
+        Assert.Equal("proc-42", workflow.WithdrawnProcessInstanceId);
+    }
+
+    [Fact]
+    public async Task Withdrawing_before_a_process_was_started_still_marks_ingetrokken()
+    {
+        // A registration with no recorded process (e.g. start never happened) can still be withdrawn;
+        // there is simply no process to cancel.
+        var store = new FakeRegistrationStore();
+        var registration = Registration.Submit("123456782"); // no RecordProcessStarted
+        store.Seed(registration);
+        var workflow = new FakeWorkflowClient();
+        var handler = new WithdrawRegistration(store, workflow);
+
+        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+
+        Assert.Equal(RegistrationStatus.Ingetrokken, (await store.GetAsync(registration.Id))!.Status);
+        Assert.Null(workflow.WithdrawnProcessInstanceId);
+    }
+
+    [Fact]
+    public async Task Rejects_a_null_command_without_touching_the_store()
+    {
+        var store = new FakeRegistrationStore();
+        var handler = new WithdrawRegistration(store, new FakeWorkflowClient());
+
+        await Assert.ThrowsAsync<ArgumentNullException>(() => handler.HandleAsync(null!));
+        Assert.Equal(0, store.SaveCount);
+    }
+
+    [Fact]
+    public async Task Withdrawing_an_unknown_registration_throws()
+    {
+        var store = new FakeRegistrationStore();
+        var handler = new WithdrawRegistration(store, new FakeWorkflowClient());
+
+        var ex = await Assert.ThrowsAsync<InvalidOperationException>(
+            () => handler.HandleAsync(new WithdrawRegistrationCommand(RegistrationId.New())));
+        Assert.Contains("No registration", ex.Message);
+        Assert.Equal(0, store.SaveCount);
+    }
+
+    [Fact]
+    public async Task Re_withdrawing_an_already_ingetrokken_registration_is_idempotent()
+    {
+        var store = new FakeRegistrationStore();
+        var registration = Submitted();
+        store.Seed(registration);
+        var workflow = new FakeWorkflowClient();
+        var handler = new WithdrawRegistration(store, workflow);
+
+        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+        await handler.HandleAsync(new WithdrawRegistrationCommand(registration.Id));
+
+        // The second withdrawal is a no-op: the aggregate is not persisted again.
+        Assert.Equal(1, store.SaveCount);
+        Assert.Equal(RegistrationStatus.Ingetrokken, (await store.GetAsync(registration.Id))!.Status);
+    }
+}

tests/acceptance/Support/InMemoryDomainPorts.cs

@@ -11,12 +11,19 @@ public sealed class InMemoryWorkflowClient : IWorkflowClient
     public const string StartedProcessInstanceId = "proc-acc-1";
 
     public RegistrationId? StartedFor { get; private set; }
+    public string? WithdrawnProcessInstanceId { get; private set; }
 
     public Task<string> StartRegistrationProcessAsync(RegistrationId registrationId, CancellationToken ct = default)
     {
         StartedFor = registrationId;
         return Task.FromResult(StartedProcessInstanceId);
     }
+
+    public Task WithdrawProcessAsync(string processInstanceId, CancellationToken ct = default)
+    {
+        WithdrawnProcessInstanceId = processInstanceId;
+        return Task.CompletedTask;
+    }
 }
 
 /// <summary>An in-memory ACL stand-in: records the bsn it opened a zaak for and returns a fixed URL,

workflows/registratie.bpmn

@@ -11,7 +11,13 @@
        S-03 added the external task (Workflow Client / ACL). S-12 adds the behandelaar's beoordeling
        as a user task: the process parks here until a behandelaar claims and completes it with a
        `besluit` (goedkeuren/afwijzen). The registrationId set at start rides along as a process
-       variable so the werkbak can correlate each task back to its aggregate. -->
+       variable so the werkbak can correlate each task back to its aggregate.
+       S-11 adds withdrawal: while parked at Beoordelen the citizen can trek de aanvraag in — an
+       interrupting message boundary event (RegistratieIngetrokken) cancels the task and ends the
+       process via a dedicated "ingetrokken" end (ADR-0014). The Workflow Client delivers the message
+       to the task's execution; the BPMN owns the cancellation path. -->
+  <message id="Message_Ingetrokken" name="RegistratieIngetrokken"/>
+
   <process id="registratie" name="Registratie ontvangen" isExecutable="true">
 
     <startEvent id="start" name="Registratie ontvangen"/>
@@ -29,6 +35,16 @@
     <sequenceFlow id="flow3" sourceRef="Beoordelen" targetRef="end"/>
 
     <endEvent id="end" name="Registratie beoordeeld"/>
+
+    <!-- Withdrawal (S-11): interrupting message boundary event on Beoordelen. On RegistratieIngetrokken
+         the task is cancelled and the process ends as "ingetrokken". -->
+    <boundaryEvent id="Ingetrokken" attachedToRef="Beoordelen" cancelActivity="true">
+      <messageEventDefinition messageRef="Message_Ingetrokken"/>
+    </boundaryEvent>
+
+    <sequenceFlow id="flow4" sourceRef="Ingetrokken" targetRef="endIngetrokken"/>
+
+    <endEvent id="endIngetrokken" name="Registratie ingetrokken"/>
   </process>
 
   <bpmndi:BPMNDiagram id="diagram">
@@ -57,6 +73,16 @@
         <omgdi:waypoint x="510" y="115"/>
         <omgdi:waypoint x="580" y="115"/>
       </bpmndi:BPMNEdge>
+      <bpmndi:BPMNShape id="s_ingetrokken" bpmnElement="Ingetrokken">
+        <omgdc:Bounds x="435" y="135" width="30" height="30"/>
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="s_endIngetrokken" bpmnElement="endIngetrokken">
+        <omgdc:Bounds x="435" y="220" width="30" height="30"/>
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNEdge id="e_flow4" bpmnElement="flow4">
+        <omgdi:waypoint x="450" y="165"/>
+        <omgdi:waypoint x="450" y="220"/>
+      </bpmndi:BPMNEdge>
     </bpmndi:BPMNPlane>
   </bpmndi:BPMNDiagram>
 </definitions>