diff --git a/services/bff/Bff.Api/DownstreamClients.cs b/services/bff/Bff.Api/DownstreamClients.cs
index c03f166..8571641 100644
--- a/services/bff/Bff.Api/DownstreamClients.cs
+++ b/services/bff/Bff.Api/DownstreamClients.cs
@@ -13,10 +13,17 @@ public sealed record ProjectionEntry(string Id, string Status, string? Reference
 /// <summary>A public-safe openbaar register row — only non-sensitive fields leave the BFF.</summary>
 public sealed record OpenbaarEntry(string Id, string Status, string? Reference);
 
+/// <summary>A behandelaar's werkbak row: a registration awaiting beoordeling, with the bsn + status a
+/// behandelaar sees (staff view — reached only behind medewerker/behandelaar authorization, S-12c).</summary>
+public sealed record WerkbakItem(string RegistrationId, string Bsn, string Status);
+
 /// <summary>Port to the Domain Service (§8.3: the BFF is the portals' only backend; it fans out).</summary>
 public interface IDomainClient
 {
     Task<SubmitAccepted> SubmitRegistrationAsync(string bsn, CancellationToken ct = default);
+
+    /// <summary>The behandelaar's werkbak — registrations awaiting beoordeling.</summary>
+    Task<IReadOnlyList<WerkbakItem>> GetWerkbakAsync(CancellationToken ct = default);
 }
 
 /// <summary>Port to the read projection.</summary>
@@ -37,6 +44,9 @@ public sealed class DomainClient(HttpClient http) : IDomainClient
         return new SubmitAccepted(dto.RegistrationId, dto.Status);
     }
 
+    public async Task<IReadOnlyList<WerkbakItem>> GetWerkbakAsync(CancellationToken ct = default)
+        => await http.GetFromJsonAsync<List<WerkbakItem>>("behandel/werkbak", ct) ?? [];
+
     private sealed record DomainResponse(string RegistrationId, string Status, string? ZaakUrl);
 }
 
diff --git a/services/bff/Bff.Tests/BehandelEndpointTests.cs b/services/bff/Bff.Tests/BehandelEndpointTests.cs
new file mode 100644
index 0000000..3d39147
--- /dev/null
+++ b/services/bff/Bff.Tests/BehandelEndpointTests.cs
@@ -0,0 +1,57 @@
+using System.Net;
+using System.Net.Http.Headers;
+using System.Net.Http.Json;
+using Bff.Api;
+
+namespace Bff.Tests;
+
+/// <summary>
+/// The behandel werkbak endpoint (S-12c): reached only with a medewerker-realm token that carries the
+/// <c>behandelaar</c> role. A missing token is 401; an authenticated medewerker without the role is
+/// 403; a behandelaar gets the werkbak (staff view, incl. bsn).
+/// </summary>
+public class BehandelEndpointTests
+{
+    private static HttpRequestMessage Werkbak(string? bearer)
+    {
+        var request = new HttpRequestMessage(HttpMethod.Get, "/behandel/werkbak");
+        if (bearer is not null)
+            request.Headers.Authorization = new AuthenticationHeaderValue("Bearer", bearer);
+        return request;
+    }
+
+    [Fact]
+    public async Task Rejects_the_werkbak_without_a_token()
+    {
+        using var factory = new BffFactory();
+
+        var response = await factory.CreateClient().SendAsync(Werkbak(bearer: null));
+
+        Assert.Equal(HttpStatusCode.Unauthorized, response.StatusCode);
+    }
+
+    [Fact]
+    public async Task Rejects_a_medewerker_without_the_behandelaar_role()
+    {
+        using var factory = new BffFactory();
+
+        var response = await factory.CreateClient().SendAsync(Werkbak(TestTokens.Medewerker("teamlead")));
+
+        Assert.Equal(HttpStatusCode.Forbidden, response.StatusCode);
+    }
+
+    [Fact]
+    public async Task Serves_the_werkbak_to_a_behandelaar()
+    {
+        using var factory = new BffFactory();
+        factory.Domain.Werkbak.Add(new WerkbakItem("reg-1", "123456782", "InBehandeling"));
+
+        var response = await factory.CreateClient().SendAsync(Werkbak(TestTokens.Medewerker("behandelaar")));
+
+        Assert.Equal(HttpStatusCode.OK, response.StatusCode);
+        var items = await response.Content.ReadFromJsonAsync<List<WerkbakItem>>();
+        var item = Assert.Single(items!);
+        Assert.Equal("reg-1", item.RegistrationId);
+        Assert.Equal("123456782", item.Bsn);
+    }
+}
diff --git a/services/bff/Bff.Tests/BffFactory.cs b/services/bff/Bff.Tests/BffFactory.cs
index 510357b..e6a487a 100644
--- a/services/bff/Bff.Tests/BffFactory.cs
+++ b/services/bff/Bff.Tests/BffFactory.cs
@@ -60,12 +60,16 @@ internal sealed class FakeDomainClient : IDomainClient
 {
     public string? SubmittedBsn { get; private set; }
     public SubmitAccepted Result { get; set; } = new("reg-123", "Ingediend");
+    public List<WerkbakItem> Werkbak { get; } = [];
 
     public Task<SubmitAccepted> SubmitRegistrationAsync(string bsn, CancellationToken ct = default)
     {
         SubmittedBsn = bsn;
         return Task.FromResult(Result);
     }
+
+    public Task<IReadOnlyList<WerkbakItem>> GetWerkbakAsync(CancellationToken ct = default)
+        => Task.FromResult<IReadOnlyList<WerkbakItem>>(Werkbak);
 }
 
 /// <summary>Serves a configurable set of projection rows.</summary>
diff --git a/services/bff/Bff.Tests/TestTokens.cs b/services/bff/Bff.Tests/TestTokens.cs
index b5788a5..12465f5 100644
--- a/services/bff/Bff.Tests/TestTokens.cs
+++ b/services/bff/Bff.Tests/TestTokens.cs
@@ -17,6 +17,22 @@ internal static class TestTokens
         new SymmetricSecurityKey(Encoding.UTF8.GetBytes("a-different-signing-key-256-bits-long-indeed-yes!")),
         expired: false);
 
+    /// <summary>A medewerker-realm token carrying the given realm roles under <c>realm_access.roles</c>
+    /// (Keycloak's shape), signed with the valid test key. Used to exercise behandel authorization.</summary>
+    public static string Medewerker(params string[] roles)
+    {
+        var handler = new JsonWebTokenHandler();
+        return handler.CreateToken(new SecurityTokenDescriptor
+        {
+            Claims = new Dictionary<string, object>
+            {
+                ["realm_access"] = new Dictionary<string, object> { ["roles"] = roles },
+            },
+            Expires = DateTime.UtcNow.AddMinutes(30),
+            SigningCredentials = new SigningCredentials(BffFactory.TestSigningKey, SecurityAlgorithms.HmacSha256),
+        });
+    }
+
     private static string Create(string bsn, SymmetricSecurityKey key, bool expired)
     {
         var handler = new JsonWebTokenHandler();